ChatGrw Admin Dashboard

Agent Settings

Company Name

Tone of Voice

Primary Objective

Bot Name (shown in widget header)

Bot Avatar URL (leave blank for gradient)

Lead Notification Email

Webhook URL (Zapier / Make)

Monthly Message Limit

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Managed by your platform admin.

Business Hours (shown in widget when offline)

Image Uploads

Enabled

Allow end users to attach images to chat messages. Disable if you don't want users sending photos.

Welcome Greeting (bubble shown to first-time visitors)

Leave blank to use the default greeting with your company name.

Preview

Public Key (embed & widget — safe to expose)

pk_••••••••••••••••••••

Paste this into your website embed snippet as publicKey. Rotating updates your embed — does not affect server-side API calls.

Private API Key (server-side only — never expose in browser)

sk_••••••••••••••••••••

Use this only from your backend servers with the x-api-key header. Rotating invalidates immediately — update any server-side integrations.

Webhook Secret (verify incoming webhook payloads)

wh_••••••••••••••••••••

Check the X-ChatGrw-Signature header on incoming webhooks to verify authenticity. Rotating invalidates the old secret immediately.

Ingest URLs

Website URLs — one per line

Upload Document

Click to upload PDF · DOCX · TXT · XLSX · CSV · JPG · PNG · WEBP

Manual Knowledge

Pricing, FAQs, policies — anything not on a webpage.

Knowledge Base

	Source	Chunks	Version	Last Updated	Actions
Loading knowledge base…

Auto-Refresh Schedule

Automatically re-ingest all URL sources on a recurring schedule so your knowledge base stays current without manual work. The server checks every 30 minutes and triggers when the scheduled time arrives.

Refresh Frequency

Next Scheduled Run —

Primary

Background

Text

AI Assistant Chat

Start a conversation with your AI assistant.

Embed on Your Website

Copy this snippet and paste it just before the </body> tag on any page.

Leads Captured

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Missed Questions

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Total Sessions

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Leads Captured

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Lead Conversion

—

leads ÷ sessions

Escalation Rate

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unanswered ÷ sessions

Satisfaction Rate

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Usage This Month

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Date range:

Sessions — Last 7 Days

All Conversations

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Agent Settings

Ingest URLs

Upload Document

Manual Knowledge

Knowledge Base

Auto-Refresh Schedule

AI Assistant Chat

Embed on Your Website

Leads Captured

Missed Questions

Sessions — Last 7 Days

Top Missed Questions

All Conversations